Have a question or running into an issue? Our team is happy to help you get the most out of Momo.
The fastest way to reach us is by email. We aim to respond to all support requests within 1–2 business days.
Send us a message and we'll get back to you as soon as possible.
Email: support@trymomo.app
Website: trymomo.app
Subscriptions are managed through the Apple App Store. To cancel, open the Settings app on your iPhone, tap your name, then Subscriptions, find Momo, and tap Cancel Subscription. You'll continue to have access until the end of your current billing period.
You can delete all locally stored data at any time by uninstalling the app. If you created an account and would like us to delete your data from our servers, email us at support@trymomo.app and we'll process your request promptly.
You can manually adjust any food group breakdown after a scan by tapping the edit icon on your meal log. If you're regularly experiencing issues with a certain type of food, let us know at support@trymomo.app so we can improve our recognition.
First, try tapping "Restore Purchases" in the app's subscription screen. If that doesn't work, make sure you're signed in with the same Apple ID you used to purchase. Still having trouble? Email us at support@trymomo.app and we'll sort it out.
Yes. Momo is designed with privacy at its core. Meal photos are processed in real time and never stored on our servers. See our Privacy Policy for full details.